• Sign Up
    • Yearly by Check
    • Monthly Recurring
  • About
  • Advertise
  • Contact Us
  • Account
  • Log In
The Hendersonian
  • Home
  • News
    • All
    • Agriculture
    • Business
    • Local
    • Police
    • Politics
    • Schools
    • Science
    • Sports
    • State
    • World

    Deaconess Henderson Hospital Advisory Board gives $70,000 to local nonprofits

    Chill out at the Friends of the Library membership meeting July 12

    Two new honorees added to Juneteenth’s impact sign display

    Two new honorees added to Juneteenth’s impact sign display

    Wind turbine ordinance, which would be the first in Kentucky, is key to what ultimately occurs in Cordelio project

    Wind turbine ordinance, which would be the first in Kentucky, is key to what ultimately occurs in Cordelio project

    Macy talks socks,1978 UK champs and more during author visit to promote his book

    Macy talks socks,1978 UK champs and more during author visit to promote his book

    Alliance dedicates new Henderson County Mine

    Alliance dedicates new Henderson County Mine

    Trending Tags

  • Tech
    Blazing-fast broadband services now available to the majority of homes in the city and county

    Blazing-fast broadband services now available to the majority of homes in the city and county

    HMP&L signs initial agreement to build a battery energy storage system on South Green Street

    HMP&L signs initial agreement to build a battery energy storage system on South Green Street

    In some parts of the U.S., the grid of the future might be closer than you think

    Trending Tags

  • Entertainment
    • All
    • Gaming
    • Movie
    • Music
    • Sports
    2025 Handy Fest photo gallery

    2025 Handy Fest photo gallery

    Gritty Lady Cols advance to Final 4

    Gritty Lady Cols advance to Final 4

    Summer blockbusters finally arrive in June

    Summer blockbusters finally arrive in June

    A former Japanese tennis star champions Henderson County athletes

    A former Japanese tennis star champions Henderson County athletes

    Stanley hopes his exhibition is a reminder ‘to be open to joyfulness…from whatever ridiculous source it may come’

    Stanley hopes his exhibition is a reminder ‘to be open to joyfulness…from whatever ridiculous source it may come’

    Henderson joins West Kentucky Film Commission with hopes of luring movie makers here

  • Lifestyle
    • All
    • Fashion
    • Food
    • Health
    • Travel
    Grants available from Deaconess Henderson Hospital Community Program Fund

    Hospital CAO: Deaconess Henderson will not close

    Enjoy the fresh taste of summer

    Enjoy the fresh taste of summer

    Regional collaborative assists those suffering from mental health challenges with online resources

    Regional collaborative assists those suffering from mental health challenges with online resources

    Plenty of baseball to watch without stepping into a big league stadium

    Plenty of baseball to watch without stepping into a big league stadium

    Matthew 25 cuts the ribbon on new mobile sexual health unit

    Matthew 25 cuts the ribbon on new mobile sexual health unit

    The Gnomes of Audubon Forest, a Henderson Tourist Commission initiative, is a scavenger hunt for all ages

    The Gnomes of Audubon Forest, a Henderson Tourist Commission initiative, is a scavenger hunt for all ages

    Trending Tags

No Result
View All Result
  • Home
  • News
    • All
    • Agriculture
    • Business
    • Local
    • Police
    • Politics
    • Schools
    • Science
    • Sports
    • State
    • World

    Deaconess Henderson Hospital Advisory Board gives $70,000 to local nonprofits

    Chill out at the Friends of the Library membership meeting July 12

    Two new honorees added to Juneteenth’s impact sign display

    Two new honorees added to Juneteenth’s impact sign display

    Wind turbine ordinance, which would be the first in Kentucky, is key to what ultimately occurs in Cordelio project

    Wind turbine ordinance, which would be the first in Kentucky, is key to what ultimately occurs in Cordelio project

    Macy talks socks,1978 UK champs and more during author visit to promote his book

    Macy talks socks,1978 UK champs and more during author visit to promote his book

    Alliance dedicates new Henderson County Mine

    Alliance dedicates new Henderson County Mine

    Trending Tags

  • Tech
    Blazing-fast broadband services now available to the majority of homes in the city and county

    Blazing-fast broadband services now available to the majority of homes in the city and county

    HMP&L signs initial agreement to build a battery energy storage system on South Green Street

    HMP&L signs initial agreement to build a battery energy storage system on South Green Street

    In some parts of the U.S., the grid of the future might be closer than you think

    Trending Tags

  • Entertainment
    • All
    • Gaming
    • Movie
    • Music
    • Sports
    2025 Handy Fest photo gallery

    2025 Handy Fest photo gallery

    Gritty Lady Cols advance to Final 4

    Gritty Lady Cols advance to Final 4

    Summer blockbusters finally arrive in June

    Summer blockbusters finally arrive in June

    A former Japanese tennis star champions Henderson County athletes

    A former Japanese tennis star champions Henderson County athletes

    Stanley hopes his exhibition is a reminder ‘to be open to joyfulness…from whatever ridiculous source it may come’

    Stanley hopes his exhibition is a reminder ‘to be open to joyfulness…from whatever ridiculous source it may come’

    Henderson joins West Kentucky Film Commission with hopes of luring movie makers here

  • Lifestyle
    • All
    • Fashion
    • Food
    • Health
    • Travel
    Grants available from Deaconess Henderson Hospital Community Program Fund

    Hospital CAO: Deaconess Henderson will not close

    Enjoy the fresh taste of summer

    Enjoy the fresh taste of summer

    Regional collaborative assists those suffering from mental health challenges with online resources

    Regional collaborative assists those suffering from mental health challenges with online resources

    Plenty of baseball to watch without stepping into a big league stadium

    Plenty of baseball to watch without stepping into a big league stadium

    Matthew 25 cuts the ribbon on new mobile sexual health unit

    Matthew 25 cuts the ribbon on new mobile sexual health unit

    The Gnomes of Audubon Forest, a Henderson Tourist Commission initiative, is a scavenger hunt for all ages

    The Gnomes of Audubon Forest, a Henderson Tourist Commission initiative, is a scavenger hunt for all ages

    Trending Tags

No Result
View All Result
The Hendersonian
No Result
View All Result
Home News Local

County clerk’s office working through statewide changes

Vince Tweddell by Vince Tweddell
January 23, 2024
in Local, News
0
0
SHARES
168
VIEWS
Share on FacebookShare on Twitter

Henderson County Clerk Renesa Abner is cautioning residents who need to take care of vehicle paperwork at the county clerk’s office that the wait may be a bit longer than what it’s been in the past.

The vehicle services section of the county clerk’s office was closed from Dec. 30-Jan. 8 as the local office, as well as every county clerk office in Kentucky, implemented an upgrade in which 350 million records statewide were transferred to a new system.

On Jan. 9, the vehicle section of the local county clerk’s office reopened, and since then, it’s been one glitch or bug after another, Abner said. A team in Frankfort reports daily about different problems county clerk’s offices are encountering, she said.

“There are some bugs they are working out,” Abner said. “It is a learning curve for all who are learning to work the system.”

But she wasn’t downplaying the new system, but only saying that with that many files and transitioning from a 40-year-old system, those problems are to be expected.

Abner estimates that people needing title, transfer or other vehicle services should expect to wait about 10 minutes longer than what they’ve been used to in the past.

“There are longer lines here,” she said. “I think it’s all over (the state).”

Abner also asked vehicle owners who’ve received a renewal due in March to wait until that month, or at least late February, to come in to pay that. Abner said that if March renewal customers were to wait, it would give time for the system to improve and for county clerk office workers to understand it better.

“My advice…is to wait until March, or the end of February, at least,” Abner said. “They’ll have a better experience when they come in.”

Stephanie Hoffman, the vehicle supervisor at the county clerk’s office, said all the merging of data has caused an influx of files on some individual accounts. Some of the information is wrong, possibly because an employee keyed in an incorrect social security number at a different office, among other examples, Hoffman said.

When accounts are pulled up with incorrect or inaccurate information, vehicle employees must spend time to verify and purge that data, Hoffman said.

In six months to a year, a good portion of accounts will be corrected, and the system will be running smoothly, said both Abner and Hoffman.

“I feel like it’s a good product. I feel like it’s a good switch,” Abner said. “It will be better.”

Since the switch went official Jan. 9, customers at the county clerk’s office have been very understanding, Abner told the Henderson County Fiscal Court Tuesday morning. She also commended her staff for providing service in the face of the difficulties.

“It’s been trying,” she said. “Our customers have been stellar.”

Previous Post

Second Street roundabouts will be finished in 2025

Next Post

Former riverport director is inducted into hall of fame

Vince Tweddell

Vince Tweddell

Vince Tweddell is the founder, publisher and editor of the Hendersonian.

Next Post
Former riverport director is inducted into hall of fame

Former riverport director is inducted into hall of fame

Recent News

Deaconess Henderson Hospital Advisory Board gives $70,000 to local nonprofits

June 21, 2025

Chill out at the Friends of the Library membership meeting July 12

June 21, 2025
Two new honorees added to Juneteenth’s impact sign display

Two new honorees added to Juneteenth’s impact sign display

June 21, 2025
Henderson civic, industry leader Joel Hopper dies

Henderson civic, industry leader Joel Hopper dies

June 21, 2025
  • Sign Up
  • About
  • Advertise
  • Contact Us
  • Account
  • Log In

© 2025 The Hendersonian • Henderson, KY 42420

No Result
View All Result
  • Home
  • News
  • Tech
  • Entertainment
  • Lifestyle
  • Sign Up
  • About
  • Advertise
  • Contact Us
  • Login

© 2025 The Hendersonian • Henderson, KY 42420