It’s free, but availability is limited
The Crisis Cleanup Hotline has been activated in Henderson County so that residents who need help with debris cleanup can connect with free services, according to a release from the United Way of Henderson County.
The number to call is 270-887-4657. It opened 9 a.m. Friday and will remain open till 8 p.m. Jan. 24.
The release said that all services are free, but because availability is limited, assistance cannot be guaranteed.
Volunteers will assist with making debris manageable, including cutting fallen trees and limbs.
More information from the United Way:
The Crisis Cleanup Hotline connects residents with volunteer organizations and community groups who provide assistance with:
• Tree and branch cutting
• Tarping to cover damaged roofs
• Hauling debris to the curb for disposal (City residents)
• Consolidating debris into manageable piles for disposal (County residents)
Volunteers, however, cannot help with tasks that require special training, equipment, or expenses, including large tree removal or the removal of trees leaning on homes or activities requiring permits, such as plumbing, electrical work or rebuilding.
Additionally, volunteers cannot remove debris from properties.
This hotline does not provide food, clothing, shelter, financial assistance, or insurance support. For these resources, residents should call 211.
Here’s more of the information that the United Way released:
Volunteers Needed
United Way of Henderson County is seeking phone volunteers to help answer the hotline. Phone services can be done from home. Training is quick and can be completed at your convenience. To sign up, contact Kelsi Dunham at United Way via email at kdunham@uwofhc.org or by phone at (270) 826-2107.
Volunteer Groups
Community groups and organizations interested in assisting with debris cleanup must register and complete a vetting process through Crisis Cleanup. Volunteers provide their own tools and equipment and assume liability for their work. To register, visit crisiscleanup.org/about and begin the registration process.
If you cannot reach someone immediately at the hotline, leave a message, and a volunteer will return your call within 48 hours.
Debris Disposal and Removal
This effort is entirely volunteer-led. For official disposal and removal processes, please refer to guidance from Henderson County Government and the City of Henderson via their website and social media. Volunteer groups will be informed of city and county efforts to effectively manage debris.
Volunteer-Led Effort, Independent of Local Government
This initiative operates independently of the official cleanup efforts by Henderson County or the City of Henderson. United Way of Henderson County is not facilitating cleanup efforts but is instead serving as a connector and convener for those who wish to volunteer and assist their neighbors. All coordination is based on the Crisis Cleanup platform, which streamlines volunteer efforts by matching them with requests for assistance.
United Way emphasizes that liability, tools, and equipment for cleanup are the responsibility of the volunteers. The platform provides a means to organize and communicate needs, but services are not guaranteed due to the high volume of requests.
About the Crisis Cleanup Platform
Crisis Cleanup is a trusted disaster response coordination tool that connects relief organizations, volunteers, and community groups with individuals and families in need. By centralizing requests for assistance, the platform prevents duplication of efforts and ensures a more efficient recovery process.
Key Features Include:
• Centralized work orders for volunteers to access and respond to
• Improved resource allocation for disaster response
• Collaboration among reputable organizations like United Way, AmeriCorps and local nonprofits.
